When you place an order on SpringBud, you will receive email updates concerning your order status.
Order Confirmation Email
Within an hour after placing an order on SpringBud, you will receive an email confirmation which includes:
Price of each item
Save this confirmation, as it can be used to check the status of your order.
Order Confirmation emails not received within an hour
If you don't receive an order confirmation email within an hour:
Check your spam folder
Check Order History in your SpringBud account
If you don't find your order confirmation email in your spam or inbox folders within an hour, please allow 24 hours for your order to process. Once it's processed, you will receive your order confirmation email. Please contact Customer Service Center firstname.lastname@example.org and our associate will help you.
Shipping Confirmation Email
You'll receive a confirmation email after each shipment leaves our warehouse with shipment details and your tracking number. Your order may ship within separate boxes and might be delivered on different dates.
In some cases, shipping may be postponed due to a lack of product availability. Items that are on backorder will be shipped when they are received in stock. If you would like to cancel the backordered items, please contact us by email email@example.com
Orders containing multiple items may arrive in one or more shipments with multiple tracking numbers. Items may be shipping from multiple warehouses. This may result in different delivery timing. If order details indicate all items/shipments in the order have been delivered, it's possible part of the order was left out in error. For the fastest resolution, please contact our Customer Service Center firstname.lastname@example.org and one of our associates will be happy to assist you.