Help Center

FAQ

ORDERS

How Can I Change or Cancel My Order After It Has Been Submitted?

Why Was My Order Delayed or Canceled?

What If My Delivered Order is Damaged?

Why Is There A Charge On My Card If My Order Was Canceled?

What Is The Status Of My Online Order?

What Happens If The Item I Ordered Is Backordered?

I Received Part Of My Order. Where Are My Other Items?

SHIPPING & DELIVERY

What Should I Do If My Order Is Undeliverable?

Where Can I Ship My Order?

Why is My Order Arriving in Multiple Shipments?

What Are My Delivery & Shipping Options at SpringBud?

Can I Delay The Shipment Of My Order?

Can I Ship To A P. O. Box?

Can I Ship Items To Multiple Addresses?

What Does “Estimated Delivery Date” Mean?

How Does 2-Day Shipping Work?

Can I Change The Address On My SpringBud's Order?

Can I Send A Gift Message On Each Package?

Can I Ship To Foreign Countries?

RETURNS

What is SpringBud's Return Policy?

When Do I Receive My Refund Once The Item Is At Your Warehouse?

Is There A Fee For Returning My Online Order Back To Your Warehouse?

CHECKOUT SUPPORT

Which Payment Methods Can I Use For My SpringBud Purchases?

What Do I Do If I'm Having Trouble With A Promotional Code During Checkout?

MY ACCOUNT & PROFILE

How Do I Manage My Password And Email Address Online?

I Requested A New Password, But I Didn't Receive A Reset Email

I Didn't Change My Password, But Received An Email Confirmation

I No Longer Have Access to The Email Address Associated with My Profile

I Forgot My Password And Am Locked out of My Profile

You have successfully subscribed!
ico-collapse
0
Recently Viewed
ic-cross-line-top
Top
ic-expand
ic-cross-line-top